Since PayPal is the world’s most used online payment system, it is obvious that it has the stricter rules to use PayPal. However, we never bother reading all the policies and guidelines to use PayPal, and then somehow unknowingly, we get our PayPal account locked, limited, or in the worst case, suspended. Now in this situation, we want to unlock, recover, & unsuspend PayPal account. But how?
How to Unlock/Recover/Unsuspend PayPal Account?
Unlocking PayPal Account: If it’s a minor lock, it will get unlocked itself after a couple of hours/days. Moreover, sometimes you need to Contact PayPal and ask them to unlock your account. They may ask you to verify your account details, and once a successful verification, PayPal unlocks your account.
Recovering Limited PayPal Account: We can easily fix our limited PayPal account by using a Resolution Center to find out the issues and solve them there.
However, when it comes to unsuspend PayPal Account, PayPal never unsuspend an account.
When you are permanently banned from PayPal, there is no way to unban, and start using PayPal services again. PayPal never gives a second chance for those who are allegedly breaking their terms and conditions on severe levels.
Talking about getting locked, there are various reasons behind people getting locked and restricted on their PayPal account. In order to know how to unlock/unrestrict from a PayPal account, first, we must know the causes of getting locked, restricted in PayPal service.
Getting locked in the PayPal account is completely different than getting restricted in the account. Both terms also have several synonyms.
Just like for Locked, people say PayPal account frozen, hold and blocked.
On the other hand, when PayPal limits you from using their specific services, that means your PayPal account is limited or restricted, etc.
Common Reasons Why PayPal Accounts Get Locked:
When we talk about getting locked in PayPal, the most common reason is because of several failed login attempts in your PayPal account.
PayPal has strong security for its users, and when they detect several failed login attempts in an account, they simply lock that particular account for some time. Usually, for security reasons, this lock is temporary (between a couple of hours to a couple of days) and can itself get unlocked as time passes.
But sometimes, PayPal wants you to contact them in order to unlock your PayPal account. The reasons are when continuous suspicious activities are taking place on an account; such as lots of unsuccessful login attempts, or a successful sign in from a different location or device, or if your account is inactive for so long.
Common Reasons Why PayPal Accounts Get Limited:
When you get a mail from PayPal stating that your PayPal account is limited, that means there is something unusual that is happening with your account. Here are some common reasons why your PayPal account is limited:
- Your PayPal account may have compromised, and someone else is using it.
- Your PayPal account does not comply with the terms and conditions of using PayPal.
- If you are a seller, your account has a lot number of chargebacks and claims to resolve.
- An unusual sudden growth in sales/purchases from your account that seems suspicious.
Now that we know some common reasons for both the account locked and limited from PayPal let us now talk about the solutions on how to unlock PayPal account and how to remove PayPal limitations from an account.
How to Unlock PayPal Account?
When you see that your account is still not getting unlocked by itself, that means you have to manually unlock your PayPal account. In order to unlock your PayPal account, you need to Contact PayPal and get yourself verified with them.
Some common information PayPal would ask you to provide would be as follows:
- Bank/Credit Card Account Statement that is linked with your PayPal
- Your PayPal Registered Email ID.
- Your Phone Number.
The key to getting your PayPal account unlocked is that you must provide each and every document/information these PayPal guys ask you to provide. Be clear and honest with your account activities, and, more importantly, be patient.
As we know, PayPal is very keen on their security for both their consumers; sellers & buyers. So they need to thoroughly examine your case before they take any decision about your account. It takes time.
So the best way of getting your PayPal account unlocked is that you should co-operate with them, and if your case is really genuine, your account will soon get unlocked.
How to Remove Limitation from Your PayPal Account?
Usually, it takes more time to remove a limitation from your PayPal account than unlocking it. It is because PayPal has found something unusual that they think it could be a violation of their terms and conditions. So they need more time to evaluate everything associated with your account.
Steps to Remove Limitations from Your PayPal Account:
- You have to go to the Resolution Center that you can see from the PayPal Help Center.
- From there, click on “Go to Account Limitations.”
- Next, you will see the steps you have to resolve your account. See each step and click on Resolve
- Complete all the resolution steps they have asked to complete.
- Once complete, PayPal will review your steps resolved. And if your case is genuine, they will soon lift your account limitations.
Keep in mind that this process is very critical as it is a security concern for both consumers and PayPal itself. This process may take longer than you expected.
Beware about Fake Account Limitation Messages
Most of the time, scammers sent us fake messages. They could look as as the original titles like “your PayPal account is limited.” We need to be very careful about these messages and should never click on any link they provide us in that email.
We should report such fake emails to PayPal by email: [email protected] and immediately delete them from our inbox. Remember, PayPal will never send us any third party link in their email to click and proceed.
Can I Unsuspend My PayPal Account?
Unfortunately, you cannot unsuspend your PayPal account anyhow. Once permanently suspended, PayPal never unsuspend it in the future. If you are suspended from paypal, then it is better to shift on a PayPal Alternative that suits you and your business.
It is better to keep an eye on your PayPal account Activities. Secure your computer system from any external threat like malwares or viruses. These threats could compromise your PayPal account login credentials. It could then lead to suspicious activity in your PayPal account. And then result in account locked, limited, or banned from PayPal.